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TfL survey singles out station building and “old ticket office” on bridge
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An annual season ticket including tube travel now costs almost £3oo more per year if you travel from Penge East rather than Sydenham station.
This is in large part a result of over-the-top fare rises by Southeastern who run the line from Orpington to Victoria via Penge East and Sydenham Hill. Whilst Southern (and LOROL) who run the Sydenham line have announced more modest fare rises, Southeastern have hiked the cost of an annual season ticket by 12.5%
The fact that Penge East is in Zone 4 and Sydenham in Zone 3, simply does not explain the considerable differences in fares.
In reaction to the rises, Rochester and Strood Conservative MP, Mark Reckless and Labour MP for Erith and Thamesmead, Teresa Pearce, have both called for Southeastern to be stripped of the franchise.
Below is a list of annual season ticket prices from Sydenham and Penge East:
Sydenham to London Bridge/Charing Cross (train only)
Sydenham to London Bridge/Charing Cross including tube
Penge East to Victoria (train only)
Penge East to Victoria including tube
Local commuters have been advised wrongly by station staff that they cannot purchase monthly Oystercard or annual season tickets at Sydenham or Forest Hill and that they need to travel to London Bridge or another national station to do so.
Thanks to an intervention by Caroline Pigeon, Lib-Dem member of the London Assembly, this has now been sorted out. Here is a reply from TfL to Caroline on this issue:
I can advise that passengers can purchase a Monthly ticket on Oyster directly from the ticket office or Ticket Vending Machines at the London Overground stations on the Sydenham line. If a passenger requires an Annual season ticket, they can request it from the station but it would have to be collected the following day (or later). We apologise if staff have been advising passengers to travel to another station as this is not the case. Our operator LOROL has confirmed that the staff have been re-briefed them so this should not happen again.
Stakeholder Communications Manager
TfL London Rail
Our thanks also to Richard Hibbert Chair of the Forest Hill Society for raising the issue.